The Americas Privacy Notice
QBE Insurance Corp.
Wall Street Plaza
88 Pine Street (4th Floor)
New York, NY 10005
Phone: 212.422.1212
Fax: 212.422.2424
Privacy Notice
Our mission is to provide you with superior products and
services. While the nature of insurance requires that insurance
companies periodically gather personal information about you, QBE
recognizes your concerns about the security and protection of this
information. This notice describes QBE's overall commitment to
privacy with respect to nonpublic personal financial or health
information that we maintain about you.
Why we collect information
We collect information about you that is necessary to review,
process or service your requests for products, benefits or other
services. For example, we may collect nonpublic personal financial
and health information to determine eligibility for coverage or
benefits.
Types of information we collect
Most of the information we collect is obtained from the
application completed by you. Depending on the nature of your
insurance transaction, we may need additional information. For auto
insurance, we may need information from your motor vehicle records.
For property coverages, we may send someone to inspect your
property and verify information about its value and condition. A
photo of any property to be insured might be taken. We may receive
consumer credit information from a consumer-reporting agency
regarding your credit standing. We may review insurance claims
information and other loss information reports. And, we may also
obtain medical or financial information to adjust claims.
How we disclose your information
The information that we collect as described above is used to
provide coverage, service, benefit and other insurance-related
decisions. This information is sometimes shared as permitted by
law, with QBE affiliates and nonaffiliated third parties to carry
out daily business functions; review, process or service your
products or services; or in connection with product offerings.
Examples of nonaffiliated third parties with whom we can and do
share your information are:
- Insurance Agents, Brokers;
- Insurance regulatory authorities;
- Claim Service and Administrators engaged by us to adjust,
administer, service or process claims; and
- Reinsurance companies.
- Other than as described above, we do not share your personal
information with nonaffiliated third parties, without giving you an
opportunity to tell us that you do not want us to share the
information.
How we protect your information
QBE restricts access to information to those employees or
service providers who need to know the information in order to
provide products or services to you. We maintain physical,
electronic and procedural safeguards that comply with state and
federal regulations to protect your personal information. Our
support service vendors are selected on a number of factors, one of
which is their security and handling of the personal information we
share with them. Our employees are instructed on their
responsibilities and importance of the confidentiality of personal
information.
Contact for privacy matters
If you have questions regarding privacy matters, you may contact
QBE the Americas by phone at 212.422.1212 or by e-mail at Support or by
mail at QBE the Americas, Wall Street Plaza 88 Pine Street New
York, NY 10005.
