Report a loss
If you have an aviation loss, see our Aviation claims
section.
Report a new loss (24 hours/day) call 800.319.0797, or fax
608.318.8211
Report a glass loss (24 hours/day) call 800.452.7567.
To report a new loss online, email your loss notice to MBFNOL@US.QBE.COM or complete
your report on the web at QBE.ClaimReportingOnline.com.
To report a Professional and Financial Lines claim, email E&OClaims@us.qbe.com.
When reporting a new loss, please provide the following
information:
- Policy number
- Date of loss
- Facts surrounding the loss
- Driver, vehicle, injured persons, damaged property and/or and
witness information
- Police/fire department information
- If Workers Compensation, return-to-work date (If you have an
aviation-related workers comp loss, see our Aviation claims
section)
When a loss occurs:
- Make sure everyone is safe and prevent further damage.
- Obtain the names and addresses of all witnesses.
- Notify the appropriate authorities and obtain the report
number.
- Photograph or videotape the scene if possible.
- Prepare an inventory of lost or damaged property.
Send claim correspondence to MBCLAIMMAIL@US.QBE.COM or
fax it to 866.251.5389.
